What is the biggest difference between the Lite and Basic plan?

The Lite plan allows you to take orders and have them paid directly with our integrated payment terminal. You get charged an all-in transaction cost (starting at 25 €c per order, depending on the chosen payment method). The Basic plan adds functionality, for example, by allowing online ordering in addition to terminal ordering. You are charged 1 credit per consumption sold, and the transaction fee for payments is charged separately. This plan is best suited for all events up to 1,000 visitors. Are you organizing a larger event? Check out our Plus plan.

What is the biggest difference between the Basic and Plus plan?

Beyond Ordering Basic is best suited for all events up to 1,000 visitors. Larger events come with more complex configurations and greater responsibilities. Our Plus plan offers total care for the organizer with service and support in addition to more functionalities.

What are credits, how much do they cost and when do they expire?

In order to use Beyond Ordering Basic in your venue or on your event, you need Credits. Per consumption sold, 1 credit is deducted from your balance. The first 100 credits you get for free. You can top up at any time in your personal dashboard. Credits are sold prepaid in packages . Good news: credits don’t have an expiration date, they remain valid indefinitely!

How can I change my plan?

If you want to change your plan please contact us .

Discover the 3 different Plans: Beyond Ordering Lite, Beyond Ordering Basic and Beyond Ordering Plus

Lite
Basic
Plus

	Lite	Basic	Plus
		$3999 /year	$3999 /year
Terminal Orders Enter orders using our fully integrated payment terminal. Orders air paid and fulfilled instantly at the bar.
Online Orders Let your customers order online using our different service options		Delivery Pickup Show & Go Self Service	+ Express Delivery + Express Pickup
Reporting Consult or download reports straight from your webbased dashboard			+ Custom Reports + Personalized Insights
Functionalities Discover all functionalities	2 Preparation Points 1 type of Deposit	+ Waiter Functionality + Value Vouchers	Multiple Preparation Points Multiple types of Deposits + Product Vouchers + Charge order Fees + Zoning
Support We always want to help you the best we can but the contact options and response time differs between Lite, Basic and Plus	Email Within 48h	+ Whatsapp Within 24h	Personal Contactperson On Site or Remote support
All In One transaction fee The all in transaction fee charged to you per order, including the use of Beyond Ordering Lite and the payment transaction fee	25 €c / order (Bancontact)
Service fee The service fee that you pay to use the Beyond Ordering platform. It is charged per consumption or per order		1 Credit¹ / consumption	2 €c / consumption or 5 €c / order
Payment transaction fee The transaction fee charged to you by the PSP for each payment transaction		15 €c / Terminal payment² 19 €c / Online payment³ 1 Credit¹ / Voucher payment⁴	12 €c / Terminal payment⁵ 16 €c / Online payment⁶ 2 €c / Voucher payment⁷ 2 €c / charged Fee
Licence A fixed cost per event, per month or per year for the use of the Beyond Ordering software			Starting from €199
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Beyond Ordering Lite

Beyond Ordering Basic

Beyond Ordering Plus

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FAQ

What is the biggest difference between the Lite and Basic plan?

What is the biggest difference between the Basic and Plus plan?

What are credits, how much do they cost and when do they expire?

How can I change my plan?

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