Logo Beyond Ordering
Functionalities
Service Options
Delivery

Delivery is the ideal solution for offering your customer a high level of service. For instance it can be used for table or in-seat delivery in VIP areas or at terraces. Your customer can follow a live order status.

Demo A

Pickup

Pickup allows your customers to order in advance and pickup after notification. It can be used in many cases but offers especially great advantages when the preparation time of the order is medium to long, for example a food order.
Demo B
Show & Go

With Show & Go the order confirmation (QR code) is scanned at the bar in exchange for the order. Show & Go mainly offers great advantages in fast drinks (short preparation time – limited offer of menu items).

Demo C
Combination
Combine service options as desired. For example, Delivery in the VIP area, Show & Go for quick drinks and Pickup for food and cocktails in the normal visitor area.

Preparation Points & Zones

Preparation points

A preparation point refers to a place or location where an item is prepared. Do you have a regular bar and a cocktail bar for preparing different drinks (different price list)? If so, that’s 2 preparation points.

Zones

Dividing your visitor area into different zones limits walking distances for visitors and waiters, and optimizes logistical flow. The example below shows how zone A & zone B are served from bar 1 and zone C & zone D from bar 2.

Combination

Combine to your heart’s desire preparation points and zones. For example, bar 1 serves zone A and zone B and bar 2 serves zone C and zone D. The kitchen serves all zones and ordering from the cocktail bar can only be done from zone B and zone D.

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Basic Functionalities

Digital menu

A digital menu in the style of your organization, customized with a click, from where online orders can be placed easily.

Mobile payments

Benefit from the convenience of instant mobile and secure checkout at interesting rates and without subscription fees.

Vouchers

Create vouchers with a desired value and validity date. These vouchers can be used to pay for (part of) the order.

Delivery

While you prepare the order, the customer can follow the status on his smartphone. Until you deliver everything to the table or seat.

Pickup

Pickup allows your customers to order in advance from their mobile device. Once the order is ready, the customer receives a notification that also functions as verification when picking up the order.

Show & Go

In the Basic plan you can use Show & Go to fulfill orders. You can configure up to 2 scan devices. Do you need more flexibility? Take a look at our Pro or Full Service plan.

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Waiter functionality

As a waiter, you can take orders and immediately pay for them manually. An ideal solution to serve seated customers who are not yet familiar with online ordering.

Preparation points

Use this functionality for preparing items in different locations. For example for preparing drinks at the bar and food in the kitchen. In the Basic plan, you can create up to 2 preparation points .

Receipt printer

Optimize order processing by printing a receipt of all incoming orders (optional). Rent or buy one in our webshop.

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Hybrid mode

Use the Beyond Ordering dashboard in 3 modes: fulfillment mode to fulfill placed order, order mode to enter new orders "offline" and voucher mode to easily create vouchers using voucher templates.

Statistics (per day)

Consult and download the statistics of sold items per day. Would you like to be able to view and download more extensive statistics? Take a look at our Pro or Full Service plan.

Multilingual interface

Both, the order page and the personal dashboard of your Beyond Ordering account, are available in dutch, french, english and german (other languages on request).

Personalized URL

You can request a personalized link to your order page, for example: bestel.watdrinkje.be/rockwerchter.

Email support

In the Basic plan, you have access to manuals and explainer videos (coming soon) and you can count on online support via email.

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1 zone

In the basic plan you have you have 1 zone only. Do you need multiple zones for your application? Take a look at our Pro or Full Service plan.

Pro Functionalities

BASIC

All Basic functionalities

With the Pro plan, you get all the Basic functionalities and more....

10 preparation points

With the Pro plan, you serve customers effortlessly from up to 10 preparation points. More complex setups are not a problem at all for Beyond Ordering.

Zones and subzones

Reduce walking distances for runners and visitors, and optimize the logistics flow by allowing orders from different zones. With the Pro formula, you can create up to 4 zones, with 1 level of sub-zones.

Vouchers to email

Create vouchers with a desired value and validity date. These vouchers can be used to pay for (part of) the order. Vouchers can be sent automatically to the customer's email address.

Basic fees

You have the option to have fixed fees automatically charged on top of the total order value. Per service option a different fee can be applied.

Intake meeting

During the intake meeting our specialists analyze your specific needs and wishes. We help you with the configuration of your account, give you tips and tricks, and answer all the questions you may have.

Express Delivery

Express delivery can be combined with regular Delivery, with the difference that Express Delivery orders are delivered faster. Preferably combine this service option with a fee.

Express Pickup

Express Pickup allows orders to be prioritized against normal pickup orders and will therefore be able to be picked up more quickly. Preferably combine this service option with a fee.

Show & Go

In the Pro plan you can configure up to 10 scan devices to fulfill orders in Show & Go. Do you need more flexibility? Take a look at our Full Service plan.

Statistics (per hour)

Get a clear overview of your sales in more graphs, with option to download. Additionaly you can download an overview by day and by month. Do you need deeper data insights or reporting? Take a look at our Full Service plan.

Monthly payment

An additional advantage of the Pro formula is that you no longer need to purchase prepaid credits. A settlement of all costs is invoiced monthly.

Whatsapp support

With the Pro formula, you can enjoy direct online support via Whatsapp. This allows us to answer your questions faster.

Full Service Functionalities
PRO

All Pro functionalities

With the Full Service plan, you get all the Pro functionalities and more....

25 preparation points

With the Pro plan you serve customers effortlessly from 25 preparation points. Our specialists provide full account configuration and installation of all necessary hardware.

10 zones

Reduce walking distances for runners and visitors, and optimize the logistics flow by allowing orders from different zones. With the Pro formula, you can create up to 10 zones, with unlimited levels of sub-zones.

Personal project manager

A personal project manager will follow up your project from A to Z. He or she is happy to answer all questions and requests, and is always just a phone call away.

Project analysis

You can focus on the organization of the event without any worries. Together with those responsible within your organization, our specialists will make a project analysis, customized for your application.

Product vouchers

Create product vouchers with a desired value and validity date. These vouchers can only be used to order specific items. Vouchers can be automatically sent to the customer's email address.

Reporting and insights

The real-time data insights give you the right input to make informed decisions on the fly and adjust stock and staffing as needed. Make an in-depth analysis afterwards with the help of personalized reports.

Advanced fees

You have the option of having fixed or variable fees automatically calculated on top of the total order value. Mix match the conditions that must be met in order for the relevant fee(s) to apply.

Service hotline

Full Service is really Full Service. A personal contact person is available by phone for service & support. Support and stand-by on site are also possible.